top of page

TERMS OF SERVICE

WEBSITE TERMS OF USE — GRAPHAA.COM

 

Last updated: September 8, 2026

 

OVERVIEW

 

This website is operated by Vialita UG (haftungsbeschränkt), a company registered under German law with its registered office at Eidinghausener Straße 30c, 32549 Bad Oeynhausen, Germany, and listed with the commercial register (Handelsregister) of the Amtsgericht Bad Oeynhausen under the number HRB 20065, represented by its managing director Sergej Neufeld ("Graphaa"). Throughout the website, the terms "we", "us", and "our" refer to Graphaa. Graphaa offers this website, including all information, tools, and services available from this website, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. "Service" means this website together with all information, tools, content and features made available through it.

 

SECTION 1. WEBSITE USE

 

By accessing or using any part of this website, you agree to be bound by these Website Terms of Use, which include additional terms, conditions, or policies referenced herein or available via hyperlink. These Website Terms of Use apply to all users of the website, including without limitation browsers, vendors, customers, and content contributors. If you do not agree to these Website Terms of Use, you may not access the website or use any of the services or website offers. If these Website Terms of Use are considered an offer, acceptance is expressly limited to these Website Terms of Use.

 

By agreeing to these Website Terms of Use, you confirm that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

 

If you create an account on this website, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use of your account. We reserve the right to suspend or terminate an account at our discretion, including for suspected fraud, abuse or breach of these Website Terms of Use.

 

SECTION 2. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively referred to as "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Website Terms of Use.

 

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

 

If you believe that content on this website infringes your intellectual property rights or is otherwise unlawful, please notify us via our Contact Page with enough detail to identify the content and the basis for your complaint, and we will review and act on it in accordance with applicable law.

 

SECTION 3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 4. SHIPPING

 

We currently ship exclusively to addresses within Germany. Orders are shipped from our facilities in Germany or France, depending on stock and product.

 

We offer two shipping options at checkout.

 

Standard shipping is free of charge and typically takes 4 to 5 business days from the day your order is dispatched.

 

Express shipping is insured and available for a flat fee of 4.95 EUR. This option typically takes 2 to 3 business days from the day your order is dispatched.

 

Delivery times are estimates and begin once the order has been dispatched, not from the moment the order is placed. Delays caused by the carrier or by circumstances outside our control are not covered by these estimated timeframes.

 

SECTION 5. THIRD PARTY LINKS

 

Certain content, products and services available via our website may include materials from third parties.

 

Third party links on this website may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.

 

This website may include social media plugins, share buttons, or links to our social media profiles. If you interact with these features, the relevant social media platform's own terms and privacy practices apply, and we do not control or take responsibility for that platform's handling of your information.

 

SECTION 6. OPTIONAL TOOLS

 

We may provide you with access to third party tools over which we neither monitor nor have any control nor input.

 

Your use of optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider or providers.

 

We may also, in the future, offer new services and/or features through the website, including the release of new tools and resources. Such new features and/or services shall also be subject to these Website Terms of Use.

 

SECTION 7. PROHIBITED USES

 

In addition to other prohibitions as set forth in the Website Terms of Use, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state or local regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the website for violating any of the prohibited uses.

 

SECTION 8. PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy.

 

SECTION 9. DISCLAIMER OF WARRANTIES

 

GRAPHAA DOES NOT WARRANT THAT THE WEBSITE OR ANY CONTENT, SERVICE OR FEATURE OF THE WEBSITE WILL BE ERROR FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE WEBSITE WILL PROVIDE SPECIFIC RESULTS. THE WEBSITE AND ITS CONTENT ARE DELIVERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. GRAPHAA CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE WEBSITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. GRAPHAA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GRAPHAA DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE WEBSITE AND/OR ANY SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND ANY LINKED WEBSITES. YOUR SOLE REMEDY AGAINST GRAPHAA FOR DISSATISFACTION WITH THE WEBSITE OR ANY CONTENT IS TO STOP USING THE WEBSITE OR SUCH CONTENT. THIS LIMITATION OF RELIEF IS PART OF THE BARGAIN BETWEEN THE PARTIES.

 

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

 

Graphaa reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the website, or any portion of the website, for any reason; (2) to modify or change the website, or any portion of the site, and any applicable policies or terms; and (3) to interrupt the operation of the website, or any portion of the website, as necessary to perform routine or non routine maintenance, error correction, or other changes.

 

SECTION 10. LIMITATION OF LIABILITY

 

Graphaa, its directors, employees, or affiliates will not be held liable for any damages arising from your use of the website or from any errors, interruptions, or delays in its functionality. This limitation does not apply to liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. This limitation applies to the fullest extent permitted by law, whether the claim is based on contract, tort, or any other legal theory, and applies in the aggregate to all claims arising from your use of the website.

 

SECTION 11. INTELLECTUAL PROPERTY

 

The website's content, including but not limited to text, images, videos, and graphics, is the intellectual property of Graphaa or its licensors. You may not use, reproduce, or distribute any content without our prior written consent.

 

SECTION 12. INDEMNIFICATION

 

You agree to indemnify and hold Graphaa, its officers, directors, employees, agents, service providers, and affiliates harmless from any demands, loss, liability, claims or expenses, including reasonable attorneys' fees, made against Graphaa by any third party due to or arising out of or in connection with your use of the website.

 

SECTION 13. SEVERABILITY

 

If any provision of these Website Terms of Use is found to be unlawful, void or unenforceable, that provision will still be enforceable to the maximum extent permitted by law, and the unenforceable portion will be deemed severed from these Website Terms of Use. This will not affect the validity and enforceability of the remaining provisions.

 

SECTION 14. ENTIRE AGREEMENT

 

Our failure to exercise or enforce any right or provision of these Website Terms of Use shall not constitute a waiver of that right or provision.

 

These Website Terms of Use, along with any policies or operating rules posted by us on this website, represent the entire agreement and understanding between you and us and govern your use of the website. They supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including but not limited to any previous versions of the Terms of Use.

 

Any ambiguities in the interpretation of these Website Terms of Use shall not be construed against the drafting party.

 

SECTION 15. GOVERNING LAW

 

These Website Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Germany.

 

The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

 

These Website Terms of Use are drafted in English. Where a translated version is made available for a specific market, the English version prevails in the event of any inconsistency, except where mandatory local language rules require otherwise.

 

This choice of law does not deprive you, as a consumer, of the protection afforded by any mandatory provisions of the law of your country of habitual residence, where that law would otherwise apply in the absence of this choice.

 

SECTION 16. CHANGES TO WEBSITE TERMS OF USE

 

Any new features or tools added to the website will also be subject to these Website Terms of Use. You can review the most current version of the Website Terms of Use at any time on this page.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Website Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Website Terms of Use constitutes acceptance of those changes.

 

SECTION 17. CONTACT INFORMATION

 

For questions regarding these Website Terms of Use, please contact us at info@graphaa.com or via our Contact Page.

 

Vialita UG (haftungsbeschränkt)

Eidinghausener Straße 30c

32549 Bad Oeynhausen

Germany

Managing Director: Sergej Neufeld

Commercial Register: Amtsgericht Bad Oeynhausen, HRB 20065

bottom of page